Orders & Delivery
We hope you will find your shopping experience with Brahma Origins quick and easy.
Once we have received your order, we aim to dispatch your order as quickly and efficiently as possible within 48 hours. Please note, our candles are not mass produced and are all hand made and sometimes it may take a little longer to dispatch for larger orders and for orders during busy times of the year especially in the run up to Christmas. Do get in touch to discuss any particular requirements to ensure your candles arrive in time. We send parcels by courier and if the candle is in stock, the courier service should deliver within 3-5 working days.
Please note, Brahma Origins reserves the right to extend the order processing period but only if this is unavoidable due to manufacturing capacity at the time of your order. You will be notified directly by us should this be the case and as your order is very important to us we appreciate your patience and decision to continue with your order.
UK Delivery rates
Currently, we only deliver to the UK mainland but are due to expand to international shipping soon.
Sorry for any inconvenience to our international customers.
For orders under £50.00 postal charge of £3.99. For orders over £50 free postage and packaging.
Unfortunately, online orders cannot exceed 15kg in weight.
It is the customers responsibility to ensure that you provide us with the correct full postal address and postcode as Brahma Origins cannot accept liability for parcels going missing if the address is incorrect.